Privacy Policy

Last updated: October 14, 2025

Overview

This Privacy Policy explains how we collect, use, disclose, and safeguard personal information when you use our website and related services (collectively, the “Services”). By using the Services, you agree to the practices described here. If you do not agree, please do not use the Services.

Information We Collect

Information you provide

  • Account & Profile: Name, email address, password (stored as a hash), and any profile details you choose to provide.
  • Content you create: Text, images, and other material you upload or submit while using the Services.
  • Payments: If you purchase a plan, limited payment-related details are processed by our payment provider (we do not store full card numbers).
  • Support: Information you include in messages to our support team.

Information collected automatically

  • Usage data: Log files, device information, browser type, pages viewed, referring/exit pages, and timestamps.
  • Approximate location: Derived from IP address to help secure accounts and provide appropriate regional notices.
  • Cookies and similar technologies: See “Cookies & Similar Technologies” below.

How We Use Information

  • Provide, operate, and maintain the Services.
  • Authenticate users and secure accounts.
  • Process purchases, subscriptions, and invoices.
  • Improve and personalize the user experience.
  • Monitor usage, detect fraud, and maintain security.
  • Comply with legal obligations and enforce our terms.
  • Communicate with you about updates, support, and notices.

Sharing & Service Providers

We do not sell your personal information. We share it only with service providers who help us deliver the Services, subject to appropriate contractual and security safeguards:

  • Hosting & infrastructure: We use a modern cloud hosting provider to serve our website and APIs.
  • Authentication, database, and storage: We use a managed platform to handle user authentication, relational data, and file storage on our behalf.
  • Payments: We use a third-party payment processor to handle transactions; they may collect data necessary to process your payment and prevent fraud.
  • Analytics & logging: We may use privacy-respecting analytics and logging to understand usage and maintain reliability.
  • Compliance & safety: We may disclose information if required by law, legal process, or to protect rights, property, or safety of users and the public.

Vendor names (e.g., hosting, auth/storage, payments) may change over time. We choose providers that align with modern security practices.

Cookies & Similar Technologies

We use essential cookies to sign you in and keep your session secure. With your consent (where required), we may also use functional and analytics cookies to understand usage and improve the Services.

  • Essential: Required for core functionality such as authentication.
  • Functional: Remembering preferences and settings.
  • Analytics: Measuring performance and usage patterns.

You can control cookies through your browser settings. Blocking essential cookies may impact functionality.

Data Retention

We retain personal information for as long as necessary to provide the Services, comply with legal obligations, resolve disputes, and enforce agreements. When no longer needed, we take reasonable steps to delete or anonymize the information.

Your Rights & Choices

Depending on your location, you may have rights to access, correct, delete, restrict, or object to processing of your personal information, and to data portability. You may also have the right to withdraw consent where processing is based on consent.

To make a privacy request or ask a question, visit our Contact page.

Security

We use reasonable administrative, technical, and physical safeguards to protect personal information. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

Changes to This Policy

We may update this Privacy Policy from time to time. We will revise the “Last updated” date at the top and, when appropriate, provide additional notice. Your continued use of the Services after changes take effect constitutes acceptance of the updated policy.

Contact Us

For privacy questions or requests, please use our Contact page.